If you're in distress

Talk to someone now

These lines are free. The people who answer are trained to help.

In Australia

  • Lifeline: Call 13 11 14, any time
  • Lifeline text: Text 0477 13 11 14
  • Kids Helpline: Call 1800 55 1800 (Ages 5 to 25)

Emergency: 000

In the US

  • 988 Suicide & Crisis Lifeline: Call or text 988, any time

Emergency: 911

In Canada

  • 9-8-8: Call or text 988, any time
  • Kids Help Phone: Call 1-800-668-6868 or text 686868 (Young people)

Emergency: 911

In the UK

  • Samaritans: Call 116 123, free, any time
  • Shout: Text SHOUT to 85258
  • Childline: Call 0800 1111 (Under 19)

Emergency: 999

In Ireland

  • Samaritans: Call 116 123, free, any time
  • Text 50808: Text HELLO to 50808
  • Childline: Call 1800 666 666 (Under 18)

Emergency: 112 or 999

In New Zealand

  • Need to talk?: Call or text 1737, any time
  • Youthline: Call 0800 376 633 or text 234 (Young people)

Emergency: 111

Somewhere else? Find a free helpline in your country

If you're in danger right now, call your local emergency number.

What we check

Each line a player types in a conversation is read by an AI check.

It looks for signs that the player themselves, not their character, may be thinking of suicide, self-harm or not eating.

What happens

A card appears outside the story, with free helplines for the player's country.

The characters never write it. The story carries on when the player is ready.

Why helplines, not the AI

The characters are AI. They can't help in a crisis, so the card points to trained people instead.

This follows published safe-messaging guidance.

What we keep

We never store what was typed for this check.

We count how many times the card is shown each day, with no account attached, so we can publish a yearly count.

The yearly count

We began counting on 28 October 2026. The first yearly count will be published here in 2027.

Telling you it's AI

The game says the characters are AI at the start of each session, and reminds players every hour.

Every character's name carries an "AI" tag.

If a player steps out of the story to ask whether they're talking to a person, a card outside the story says plainly that it's AI.

Contact

Questions about this page? Email [email protected]. We can't answer quickly enough to help in a crisis, so please use a helpline above.

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